Privacy Policy
At Managed Tech, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, job title, billing details, or any other information you voluntarily provide when contacting us or using our services. Technical Information: IP address, browser type, operating system, device details, and usage data collected automatically when you visit our website. Service Information: Details related to IT support tickets, managed services, and communication records with our support team.
2. How We Use Your Information
Managed Tech uses collected information to: Provide and manage our IT services. Respond to support requests and communicate with you. Improve our website, services, and customer experience. Send important updates about services, security notices, and company communications. Process billing and payment transactions. Comply with legal obligations and protect against fraud or unauthorized activity.
3. Sharing of Information
We do not sell or rent your personal information. We may share information in the following cases: Service Providers: With trusted third-party vendors who help us deliver our services (e.g., cloud hosting, payment processors, communication platforms). Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or government requests. Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred.
Data Security
We take appropriate administrative, technical, and physical security measures to protect your information. However, no system or method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain personal information only as long as necessary to provide our services, fulfill legal or contractual obligations, and resolve disputes.
6. Your Rights
Depending on your location, you may have the right to: Access, update, or delete your personal information. Opt out of marketing communications. Restrict or object to certain data processing. Request a copy of your personal information. To exercise these rights, contact us using the information below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can control cookie preferences in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Managed Tech
Email: support@managed.techPhone: 845-303-8324
Website: www.managed.tech